RD
Randall D

1 reviews | Active since Mar 2015

18 Mar 2015, 15:38

false advertising and *****ed service

My name is Randall Delilie and I'm from Cape Town. I am permanently employed but could not make ends meet, so I decided to start a business to boost my income but I needed a bakkie. I then went and took a loan by capitec bank and bought an Opel corsa bakkie at BAKKIE TRADERS VOORTREKKER PAROW for R65 000 cash.<br> <br> When I received the bakkie, the engine broke (NOT EVEN 24 HOURS). This happened March 2014. I immediately phoned the dealership and asked for assistance because this was a first for me. They simply refused to assist, according to them business is done because I bought the bakkie AS IS.<br> <br> I then contacted CLIENTELE LEGAL. I can still remember the advert where I client had a similar problem and it was sorted out within 3 months.<br> <br> After months and months of emails and phone calls CLIENTELE LIFE conveniently told me that they are sorry but they can't assist me anymore! For years I've paid my R203 per month and it ended up with false advertising and me loosing money and ending up with more debt and a ruined life. Clientele basically took my money evey month and did nothing for me but they advertise differently on the television,so I just feel ******!<br> <br>

0
Replies (2)
Clientele Legal
Clientele Legal's reply18 Mar 2015, 16:17
Official
Hello randalldelilie,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for urgent investigation and resolution, we will provide you with feedback shortly.

Yours sincerely,

Shanitha Hanuman

Clientele Legal
RD
Randall D's update05 Aug 2020, 10:52
Reviewer Update
I just want the public to know that I lost the case due to the bad representation I got from clientele, I ended up canceling with them and if I had taken my premiums that I payed to them for all the years I would have had more then enough to buy me a brand new engin.