1 reviews | Active since May 2018
FALSE ADVERTISING
WHAT A JOKE! WHAT A HOAX! WHAT A WASTE OF TIME WHEN I NEEDED THEM TO HAVE MY BACK. THEY ADVISED ME TO SEEK THE SERVICES OF A PRIVATE ATTORNEY AFTER PAYING MY PREMIUMS FAITHFULLY FOR MORE THAN TWO YEARS. THEY HAVE BEEN WASTING MY TIME WITH MY MATTER ONLY TO BE TOLD THAT. SO I WILL FIGHT MY MATTER ON MY OWN BECAUSE I CAN'T AFFORD A PRIVATE ATTORNEY. THEY HAVE LOOKED FOR EVERY REASON NOT TO PROVIDE ME WITH AN ATTORNEY FOR MY MATTER. THEIR CUSTOMER SERVICE IS GREAT BUT THAT IS THE ONLY POSITIVE THING I HAVE EXPERIENCED. I DO NOT RECOMMEND AND I WILL BE RESIGNING FROM THEM THIS MONTH
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Dear ***
We thank you for allowing us to address your concerns with you today.
Kindly note that Pieter van Heerden was in contact with you on 10thOctober 2018 and explained the exclusions of your Legal Policy to you. Your legal matter does unfortunately fall outside the ambit of your Legal Policy and we are therefore unable to appoint a panel attorney to assist you. We have however, provided you with our panel attorney’s contact details and have advised you about the way forward in this matter.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Regards,
Karshan Dehal
Legal Advisor
Clientèle Legal
Dear ***
We thank you for allowing us to address your concerns with you today.
Kindly note that Pieter van Heerden was in contact with you on 10thOctober 2018 and explained the exclusions of your Legal Policy to you. Your legal matter does unfortunately fall outside the ambit of your Legal Policy and we are therefore unable to appoint a panel attorney to assist you. We have however, provided you with our panel attorney’s contact details and have advised you about the way forward in this matter.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Regards,
Karshan Dehal
Legal Advisor
Clientèle Legal