DW
Di-Anne Wingson
1 reviews | Active since May 2017
29 Apr 2019, 21:18
**** promises
Good day
I am a client and have been promised that someone will phone me back regarding my problem. Debits orders have been going off promptly but when im in need to consult no one can assist. That's poor service and not what is being advertised. I am unhappy with paying for a service but no service is rendered.
I need a lawyer to contact me regarding a personal matter. Sales agent said he will sent me the lawyers assigned to me and to date i am still waiting.
Please phone me. Regards Dianne ********** 837
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Replies (2)
Clientele Legal's replyOfficial
30 Apr 2019, 08:45We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni,
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni,
Clientele Legal
Clientele Legal's reply30 Apr 2019, 08:45
Official
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni,
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni,
Clientele Legal
Clientele Legal's replyOfficial
30 Apr 2019, 14:00Dear di-anne-wingson, We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint. We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matter within the ambit of your legal policy. We confirm having discussed your matter with you today in providing you with a way forward. We have also discussed as to how the policy works in particular opening a new claim. At Clientele Legal, we are committed to ensuring a seamless and positive customer experience. Please contact us on *** or email us at *** should you have any queries in future. Regards, Tshifhiwa Moseta
Clientèle Legal
Clientèle Legal
Clientele Legal's reply30 Apr 2019, 14:00
Official
Dear di-anne-wingson, We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint. We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matter within the ambit of your legal policy. We confirm having discussed your matter with you today in providing you with a way forward. We have also discussed as to how the policy works in particular opening a new claim. At Clientele Legal, we are committed to ensuring a seamless and positive customer experience. Please contact us on *** or email us at *** should you have any queries in future. Regards, Tshifhiwa Moseta
Clientèle Legal
Clientèle Legal