LM
Letlhogonolo M
1 reviews | Active since Aug 2023
18 Apr 2024, 18:06
Failure to adhere to SLA by clientele legal
I have been paying clientele for over 3 years when one needs help they are no where to be found they are only after our money very poor services
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Replies (2)
Clientele Legal's replyOfficial
19 Apr 2024, 13:56Dear Letlhogonolo lucky M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply19 Apr 2024, 13:56
Official
Dear Letlhogonolo lucky M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
22 Apr 2024, 14:46Dear Letlhogonolo lucky M,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.
We have noted your concerns and would like to assure you again that your matter is being attended to within the ambit of the law and our legal policy.
We will continue providing you with feedback accordingly.
Please contact us directly should you have any queries in future.
Kind regards,
C. Fick
Complaints Case Manager
Clientele Legal's reply22 Apr 2024, 14:46
Official
Dear Letlhogonolo lucky M,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.
We have noted your concerns and would like to assure you again that your matter is being attended to within the ambit of the law and our legal policy.
We will continue providing you with feedback accordingly.
Please contact us directly should you have any queries in future.
Kind regards,
C. Fick
Complaints Case Manager