MM
M M

1 reviews | Active since Sept 2025

10 Sept 2025, 07:41

Failure in legal representation

Worst thing to have is having Clientele as your lawyers, it's a waste of time and money.

I got ****med in 2021 and they never helped me. I had all the names of the ****mers but nothing was done, all they had to say was that because the transaction was made using my business card to purchase the vehicle for personal use they will not be able to represent me.

0
Replies (4)
Clientele Legal
Clientele Legal's reply10 Sept 2025, 09:39
Official
Dear M M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 

Yours sincerely, 

Clientele Legal 
Clientele Legal
Clientele Legal's reply11 Sept 2025, 09:25
Official
Dear M M,  We thank you for escalating your complaint to us.  We confirm that you currently do not have an active legal policy with Clientele Legal. We further confirm that the last time we interacted with yourself was on 12 November 2021 whereby we discussed your complaint with you in detail.  We do however note your concerns and would like to assure you that your matters were attended to within the ambit of the law and our legal policy.  Please contact us directly should you have any queries in future.  Kind regards,  C. Fick Complaints Case Manager" 
MM
M M's update11 Sept 2025, 11:20
Reviewer Update
Do you call telling me that " you cannot represent me in court because the policy that I took with you was for personal cover and the transaction to make the purchase was done through my business account and for that you conclude that the vehicle was being purchased for Business use " was within the " AMBIT " of law ?

I was the one that made the transaction using my business account because I had more money on my business account.

Tell me how did it matter if the transaction was done using my personal account or business account because the fact that I had told you Guys that I bought the vehicle for my personal use to practice driving more since I was a new driver was enough.


Clientele Legal
Clientele Legal's reply11 Sept 2025, 11:29
Official
Dear M M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 

Yours sincerely, 

Clientele Legal