Failed legal policy

After 3 months of communication that is me keeping these guys updated on developments and then my unfair dismissal claim. Clientèle legal awarded a lawyer to represent me at CCMA, however when I thought I can now breathe and consult the attorneys secretary told me they do not anything about that. I called Clientèle who went back to the attorneys Office and the secretary calls me back to assure me lawyer will call (Friday). On Monday I call the attorneys office the secretary says “didn’t he call you on Friday” I panick, my matter is the following weeks Monday and I have not consulted. I call Clientèle they promise to come back to me, I then took decision to consult a private attorney. The clientele calls me back saying the lawyer will call me before end of business day. At 4pm lawyers office calls to book telephonic consultation not with the lawyer but with the secretary who has been giving me the run around. I ask why didn’t you do this on Friday, we were busy but we will try now to make time. I tell them I’m sorry cannot proceed with you. Clientèle legal please answer my complaint email and call me back