C
Cyrël
1 reviews | Active since Aug 2022
03 Dec 2025, 09:19
FAILED CUSTOMER REQUEST
VERY VERY POOR SERVICE. I DO NOT RECOMMEND THEM TO ANYONE.
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
03 Dec 2025, 10:53Dear Cyrël,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply03 Dec 2025, 10:53
Official
Dear Cyrël,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
04 Dec 2025, 15:11Dear Cyrël C, It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We confirm that your Legal Policy is cancelled and there is no refund due because the policy was only cancelled after the cooling off period.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Legal
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Legal
Clientele Legal's reply04 Dec 2025, 15:11
Official
Dear Cyrël C, It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. We confirm that your Legal Policy is cancelled and there is no refund due because the policy was only cancelled after the cooling off period.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Legal
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Service Support Specialist
Clientele Legal