Ever wonder why you have this good rating?

<p>I can honestly say that you guy's have the worst (I don't say it out of anger ) service ( None ) I have ever in my whole life received. What do you think I think when I see your TV adds. ? I you know what? Just look at your ratings I think you must be honest about the service your customers will receive. Not only have you waist my time and causing me to loose money but also selling me a contract and telling me you can help after I have made my needs clear!! After taking my money telling me you can't. Not once have Clientele kept a promise to me even says by management. And also I'm the 1 that phones you and still today no solution and no feedback whatsoever. PLEASE TELL THE PEOPLE the truth. Your adds don't corresponds with the level of service you provide and Stop waisting people's time . don't even bother replaying as I have more that 10 " we will investigate" mail's " with no further action. You make my heart dirty really. I just want my money back and never mension your name again. Soooooo disappointing. As a honest man I begged for help and to me you took advantage of my monthly fees. Shame on you. Its not nice really</p>