1 reviews | Active since Jun 2017

23 Nov 2019, 08:27

erly debit order wrong to do

1. debit orders taken bevore time not on dat you sy. insteet of 28 . they wanted taked 22 . 2. when use services. to fix car problem tel jou pre asisting problem. bevore join. the polcy. can help. ==== that problem with the company. wanted money whene come to fix problem. full of story.

0
Replies (2)
Clientele Legal
Clientele Legal's reply25 Nov 2019, 10:29
Official
Dear Beertjie T,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Judith Mboweni

Clientele Legal 
Clientele Legal
Clientele Legal's reply05 Dec 2019, 16:03
Official
Beertjie T,

Your complaint was assigned to the Compliance Department to investigate the conduct of our sales consultant.  Our consultant Benita Steyn provide you with feedback and it was explained that at sales stage early tracking was explained to you.  We did however remove you from this system.  Regarding  your legal matter it was addressed and confirmed that the matter fall under our pre-existing matters and that you can only get legal advice.  You confirmed that you are satisfied with the feedback received. We trust you find this in order. You are welcome to contact us should any queries arise. Yours sincerely, Compliance Department