CM
Chuene M

1 reviews | Active since Jun 2020

11 Jan 2022, 08:47

Enquire.

Still waiting for feedback since I send email on Monday last week.

0
Replies (2)
Clientele Legal
Clientele Legal's reply11 Jan 2022, 09:03
Official
Dear  Chuene M 

We confirm receipt of the concerns raised.
   
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
   
Yours sincerely,

Shanitha Hanuman
Clientele Legal   
Clientele Legal
Clientele Legal's reply17 Jan 2022, 08:35
Official
Dear Kenneth Louw  With reference to our telephonic conversation on even date. We would like to thank you for allowing us the opportunity to discuss and resolve the concerns you have raised.  We confirm having discussed your matter and further confirm that we await the requested documents, which you undertook to provide to us,  in order to assist you further with your matter.  We do apologise for any inconvenience you may have experienced, however, at Clientele Legal we remain committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in future.   Regards,

Cyril Mbatha Complaints Case Manager