MW
Maxine W
1 reviews | Active since Dec 2020
27 Oct 2023, 10:56
EALY disapppponited with ClientLegal CUSTOMER CARE
I am REALY disapppponited with ClientLegal CUSTOMER CARE.
I emailed 20 October. Received a generic email acknowleging my email. Had to call 27 October.
My case will ONLY be RESOLVED 31 October.
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
27 Oct 2023, 14:18Dear Maxine V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply27 Oct 2023, 14:18
Official
Dear Maxine V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
31 Oct 2023, 16:03Dear Maxine V ,
We note your concerns and we thank you for giving us the opportunity to address your complaint.
We confirm that we have discussed the matter with you and we have assisted you accordingly.
Should you wish to discuss further, please contact us directly.
Kind Regards,
Alfred Vuso
Complaints Case Manager
Clientele Legal's reply31 Oct 2023, 16:03
Official
Dear Maxine V ,
We note your concerns and we thank you for giving us the opportunity to address your complaint.
We confirm that we have discussed the matter with you and we have assisted you accordingly.
Should you wish to discuss further, please contact us directly.
Kind Regards,
Alfred Vuso
Complaints Case Manager