AA
Audi A

1 reviews | Active since Feb 2015

09 Nov 2017, 08:56

Don't preach what you can't practice..(discusted)

On the 7 November my wife was charged with assault and theft. The person laying the charge said she spitted in her face...untrue. Theft , she took back the stove she lend to them...after the person who borrowed it passed away. I called clientele legal and to report it.... Give all the info to them. Received one sms to call them(like 3-4hours later) . I than called just to hear they still busy. Today the 9 November from the 7 th received no feedback , no call, no msg, no mail from them. My wife is at home with no help from them. They are useless, uncaring,unsympathetic people to deal with

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Replies (2)
Clientele Legal
Clientele Legal's reply09 Nov 2017, 09:13
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply09 Nov 2017, 15:30
Official

Thank you for bringing this matter to our attention.

We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter. We have advised you about the attendances made on your claim on the 7th November to assist with the matter and have agreed on the way forward. We shall keep you abreast of all further developments made.

At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.

We would like to apologise for any inconvenience cause.

Regards,

Tshifhiwa Moseta
Senior Legal Advisor (2IC)
Clientèle Legal