1 reviews | Active since May 2016
DONT DO BUSINESS WITH THEM THEY WILL NOT GIVE VALUE FOR MONEY SERVICE
<p>They took my money and would not give me legal advice when my life was in danger!!!!!!</p> <p>I could not get through to them on the phone so i sent them ans inbox on facebook with no response. This was more than 2 weeks ago. I warning South Africa not to do business with this *********** sly ******* bunch of ***s. I have not recieved my documentation in the post nor via email. I can kick myself for joing them. They are horrible.</p> <p>After telling 7 people of clientel legals incompetence people said to me that they left them years ago becaus they are horrible with customer service and dont know good customer service.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
As per our discussion, the necessary feedback has been provided regarding your concerns raised. We have confirmed that the documents were previously sent to you, and a response was sent regarding the Facebook query you had however failed to reach you as the email address on record was incorrect.
We confirm that we have the correct details on your profile and sent a copy of your documents, as discussed one of our Legal Advisers will contact you shortly to assist with legal advice.
We would like to take this opportunity to sincerely apologise for the service received and assure you this is not the level of service we aim to offer our clients.
I trust you find this in order and that your query has been resolved, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
As per our discussion, the necessary feedback has been provided regarding your concerns raised. We have confirmed that the documents were previously sent to you, and a response was sent regarding the Facebook query you had however failed to reach you as the email address on record was incorrect.
We confirm that we have the correct details on your profile and sent a copy of your documents, as discussed one of our Legal Advisers will contact you shortly to assist with legal advice.
We would like to take this opportunity to sincerely apologise for the service received and assure you this is not the level of service we aim to offer our clients.
I trust you find this in order and that your query has been resolved, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
I'm following up on this review my query has been resolved and assistance was given to me. Thank you clientel.
I'm following up on this review my query has been resolved and assistance was given to me. Thank you clientel.