Don't Be Fooled

The adverts you see on TV about "happy clients" are very misleading, do not fall for the trap! Save your money and seek assistance from professional legal practitioners who will offer you quality service. I requested assistance related to a matter that I was experiencing with my municipality in August 2025 whereby the municipality was charging me absurd interests due to errors on their side. I provided Clientele with all the information and documentation that was required. They made arrangements with the municipality to settle the dispute on my behalf, I made a payment (lump sum) to the municipality as per the advise that was offered to me by Clientele. The municipality failed to fulfill their commitments as per the arrangement that was made, as a result I am still being charged absurd interests and the matter has not been resolved yet. I have been requesting Clientele to resolve the matter with the municipality since September 2025 and all they have been doing is following up for 3 months. There is no urgency to resolve the matter while I am being charged interests and my finances are being inconvenienced.

I practiced patience until it got to a point where I cancelled my policy because I am getting no value for the money that I am paying towards them. Lastly cancelling a policy with them is frustrating and so unprofessional, you get told that you need to wait 5 days to hear from their manager before your policy can be cancelled. They are really a joke, stay away and have peace of mind!