1 reviews | Active since Jan 2010
Don't join them bad service
<p>Today (03/05/17) two of their consultants hangup on me .When u start asking them why they cant help u they just hangup the fone on me.</p> <p> </p> <p>Second when you need them the most they will find anything not to help u. The promises that they give on tv its sh##. You will be on your own having to get another attorney. </p> <p> </p> <p> </p>
You even ask them to call you back and never do. All they know is to hangup on u
You even ask them to call you back and never do. All they know is to hangup on u
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for discussing your complaint with us today.
Please note that we investigated your complaint and found that there were no deliberate disconnections of the calls by our legal advisors.
We do understand your frustration and would like to assure you of our undertaking and commitment to assist you with this matter within the terms and conditions of your Legal Policy. Your claim regrettably falls outside the ambit of your Legal Policy and you are therefore entitled to limited assistance from our office.
We have advised you on the way forward and shall keep you abreast of all further developments made.
Kindly peruse the terms and conditions of your Policy, as advised during the initial sales call, and advise us should you have any queries. At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at ***.
Regards
Chanel Oliphant
Supervisor
Clientèle Legal
Thank you for discussing your complaint with us today.
Please note that we investigated your complaint and found that there were no deliberate disconnections of the calls by our legal advisors.
We do understand your frustration and would like to assure you of our undertaking and commitment to assist you with this matter within the terms and conditions of your Legal Policy. Your claim regrettably falls outside the ambit of your Legal Policy and you are therefore entitled to limited assistance from our office.
We have advised you on the way forward and shall keep you abreast of all further developments made.
Kindly peruse the terms and conditions of your Policy, as advised during the initial sales call, and advise us should you have any queries. At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at ***.
Regards
Chanel Oliphant
Supervisor
Clientèle Legal