SM
Senzo M
1 reviews | Active since Apr 2014
09 Apr 2021, 13:38
Doggy Company
I would not recommend this company to my worst enemy, whenever you call needing legal assistance they do not answer or when they do actually answer they are unhelpful, I've been trying to cancel the policy for close to a weeks now, and they've been giving me the run around
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
09 Apr 2021, 13:58Dear Senzo,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply09 Apr 2021, 13:58
Official
Dear Senzo,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
15 Apr 2021, 11:16“Dear Senzo,
Thank you for raising your concerns with us.
With reference to our telephone conversation and feedback provided: We confirm as discussed that you want your legal policy to be cancelled. Unfortunately you did not allow us the opportunity to address your complaint. We shall proceed and cancel your policy as discussed Should you wish to reconsider the decision regarding cancellation of the legal policy urgently contact us directly as we value you as a client or if you wish to discuss your matter further please also contact us directly. Yours sincerely,
Cyril Mbatha
Clientele Legal"
Thank you for raising your concerns with us.
With reference to our telephone conversation and feedback provided: We confirm as discussed that you want your legal policy to be cancelled. Unfortunately you did not allow us the opportunity to address your complaint. We shall proceed and cancel your policy as discussed Should you wish to reconsider the decision regarding cancellation of the legal policy urgently contact us directly as we value you as a client or if you wish to discuss your matter further please also contact us directly. Yours sincerely,
Cyril Mbatha
Clientele Legal"
Clientele Legal's reply15 Apr 2021, 11:16
Official
“Dear Senzo,
Thank you for raising your concerns with us.
With reference to our telephone conversation and feedback provided: We confirm as discussed that you want your legal policy to be cancelled. Unfortunately you did not allow us the opportunity to address your complaint. We shall proceed and cancel your policy as discussed Should you wish to reconsider the decision regarding cancellation of the legal policy urgently contact us directly as we value you as a client or if you wish to discuss your matter further please also contact us directly. Yours sincerely,
Cyril Mbatha
Clientele Legal"
Thank you for raising your concerns with us.
With reference to our telephone conversation and feedback provided: We confirm as discussed that you want your legal policy to be cancelled. Unfortunately you did not allow us the opportunity to address your complaint. We shall proceed and cancel your policy as discussed Should you wish to reconsider the decision regarding cancellation of the legal policy urgently contact us directly as we value you as a client or if you wish to discuss your matter further please also contact us directly. Yours sincerely,
Cyril Mbatha
Clientele Legal"