1 reviews | Active since Feb 2017
Does Clientele Ever Honour Its Legal Obligations
<p>To my dismay, while logging onto the website to log my Complaint about CLIENTELE LEGAL , I had the privilege of reading the other grievances and complaints from numerous other dissatisfied clients. It makes me feel more compelled to complain about the kack of servoce.</p> <p> </p> <p>24 hours ago I sent an email to CLIENTELE LEGAL requesting to be contacted regarding a query and advise I need on an outstanding debtor which is pretty urgent. I sent 2'emails in the last 24 hours and their response was you will be contacted within 24 hours. That is A Lie and CLIENTELE LEGAL is not meeting its expectations as promised to its clients. I am fortunate to be with them for a few months unlike other dissatisfied clients who have been with them for much longer. I will ensure I will cancel my policy with them with immediate effect, as CLIENTELE LEGAL have proved not to live up to its repution, God forbid should one requlegal assistance in a hurry, cause that wont happen. I am disgusted by their lack of commitment.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for allowing us the opportunity to address your concerns earlier today.
As advised our office was still within our turnaround time when you lodged your complaint.
We have been able to obtain your detailed instructions and will proceed to action your claim, as discussed, once we are in receipt of the requested information.
Our offices shall continue to attend to your matter and keep you abreast of all further developments made.
At Clientele Legal, we are committed to ensuring a positive client experience and wish to thank you for making the decision to continue with your Legal Policy.
Regards
Quinton Ferreira
Assistant Manager:Legal
Clientèle Legal
Thank you for allowing us the opportunity to address your concerns earlier today.
As advised our office was still within our turnaround time when you lodged your complaint.
We have been able to obtain your detailed instructions and will proceed to action your claim, as discussed, once we are in receipt of the requested information.
Our offices shall continue to attend to your matter and keep you abreast of all further developments made.
At Clientele Legal, we are committed to ensuring a positive client experience and wish to thank you for making the decision to continue with your Legal Policy.
Regards
Quinton Ferreira
Assistant Manager:Legal
Clientèle Legal