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John O

1 reviews | Active since Jul 2011

24 Mar 2022, 12:17

Do not want to play with your bot.

I emailed their help address and it sent me to a whatsapp bot. A whatsapp bot only answers with FAQ answers that I can find on your website. I want to change my debit order date. Email is used for formal communication. Please do not try impose an FAQ on me.

0
Replies (4)
Clientele Legal
Clientele Legal's reply24 Mar 2022, 16:46
Official
 Dear John O, 
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 
Lebohang Makhakhe Clientele Legal   
Clientele Legal
Clientele Legal's reply24 Mar 2022, 16:49
Official
 Dear John O,
 We confirm that we made contact with you to provide feedback regarding the concerns raised. 
 We would like to take this opportunity to apologize for any inconvenience experienced. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,  Lebohang Makhakhe Clientele Legal   
JO
John O's update24 Mar 2022, 17:04
Reviewer Update
Thanks for resolving.
Clientele Legal
Clientele Legal's reply25 Mar 2022, 12:12
Official
Dear John O, 

We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
   We are glad that we could be of assistance. 
 Please do not hesitate to contact us should you have any further queries. 
Yours sincerely,
 Shanitha HanumanClientele Legal