Hellopeter
Share Your Experience
CF
CG F

1 reviews | Active since May 2019

14 Feb 2025, 09:44

DO NOT Sign up with Clientele

Trying to get hold of clientelle via email, whatsup and via the phone line has proved fruitless. I am trying to cancel this policy because I cannot afford these premiums. The phone nunumber11 *** does not work The email address *** sends you a message to call the number *** {which does not work] The whatsup contact number *** does not provide an option to cancel my policy. Gosh did I catch a wake up call on this company. What if I needed to make use of the services I was paying for urgently. What would I have done in this case.

0
Replies (3)
Clientele Legal
Clientele Legal's reply14 Feb 2025, 09:47
Official
Dear  CG F, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Clientele Legal 
CF
CG F's update14 Feb 2025, 10:07
Reviewer Update
Same sad reply they give to everyone of the reviews listed here
Clientele Legal
Clientele Legal's reply14 Feb 2025, 11:03
Official
Dear CG F,

We confirm that we made contact with you to provide feedback regarding the concerns raised.

We confirm that we made contact with you to provide feedback regarding the concerns raised.

Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation.  We would like to apologize for the delay and the inconvenience caused.

It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.

We trust you find this in order, however should you require any further assistance please feel free to contact us again.

Yours sincerely,

Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life