1 reviews | Active since Oct 2017
Dissatisfied with you service delivery
Who here has had the pleasure of dealing with Clientele Legal. If the answer is NO then we reside in the same lonely boat. I will share my personal experience with you. The lawyers access you remotely so if you are looking for human face to face interaction I would vehemently ask that you keep shopping around. The premiums you pay are exactly that, a means to an end! Not ONCE have I met my legal representative and not to mention how often one calls and leaves a message and seldom does a follow up ensue. I have been with this service provider for almost 3 years and this is my first claim. I really am of the opinion that the promises made and the delivery thereof are incredibly disconnected!
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Dear Linda-Goba
We thank you for bringing this matter to our attention and allowing us to address your concerns with you.
As discussed we make use of a call centre model, as we service client’s from across South –Africa. Our legal advisors are however required to keep you updated on the progress of your matter. To that end we confirm that our offices has advised you fully of all legal processes pertaining to your matter and of the complications encountered due to the specific circumstances of your matter. We have further proceeded to appoint one of our panel attorneys to assist you with your matter.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Yours sincerely,
Priya Hurri
Clientèle Legal
Dear Linda-Goba
We thank you for bringing this matter to our attention and allowing us to address your concerns with you.
As discussed we make use of a call centre model, as we service client’s from across South –Africa. Our legal advisors are however required to keep you updated on the progress of your matter. To that end we confirm that our offices has advised you fully of all legal processes pertaining to your matter and of the complications encountered due to the specific circumstances of your matter. We have further proceeded to appoint one of our panel attorneys to assist you with your matter.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Yours sincerely,
Priya Hurri
Clientèle Legal