tL
thuso L

1 reviews | Active since Oct 2015

07 Jul 2020, 19:41

Dishonesty under Fais Act

I received a call from clientele earlier in the year from clientele and i advised the consultant that i already have the products. I then received numerous calls that I ignored and blocked. Today I received a notification that a legal service plan has been opened with a policy number and that it was will be debiting on the 15th. I have not given any consent for any of their products. I want desciplinary against taken against that consultant and policy stopped

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Replies (2)
Clientele Legal
Clientele Legal's reply14 Jul 2020, 13:57
Official
Dear thuso,
We confirm receipt of the concerns raised. 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
  
Yours sincerely,
  
Judith Mboweni

Clientele Legal
Clientele Legal
Clientele Legal's reply12 Aug 2020, 11:21
Official
Dear thuso
By now you have received feedback from our Market Conduct team.  

We have confirmed the solution moving forward and trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us directly. 

Yours sincerely, 

Market conduct Team