RH
Rochelle H

1 reviews | Active since Feb 2017

22 Feb 2017, 12:45

disgusting services from them

<p>disgusting turn around time, false advertising with cases as shown on tv, very unproffesional with their legal advise and services,</p> <p>been a member for 4 years now and i have contacted them on a few occasions and recieved ZERO help</p>

0
Replies (2)
Clientele Legal
Clientele Legal's reply22 Feb 2017, 14:10
Official

Kindly, note that the complaint was received and the content noted.

Please may we request more information regarding the complaint as there is no contact information or policy information on the complaint that was logged.

Please contact us on *** or email *** for us to be able to be able to resolve the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply23 Feb 2017, 08:01
Official

Thank you for raising your concerns with us.

Due to the sensitivity of your query, we are not in a position to disclose further information on a public domain however, our records indicate that your query was escalated to the Independent Arbitrator for review.

The Arbitration Committee is a higher authority that has been commissioned by Clientele Limited with the mandate to review any queries referred to it. Any determination made by the Independent Arbitrator is final and binding on the Company and will be guided by his response. You have been contacted by his office already and advised you can expect a response shortly.

We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us again.

Regards,

Benita Steyn

Clientele Legal