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Alice H

1 reviews | Active since May 2016

04 May 2016, 13:30

Disgusting Service - What was I thinking

It has taken a year and still I am not any closer to solving my problem. Clearly the advert was a load of....***&&&&***** Did not get any help with my black listing - I solved that situation out on my own - NO more blacklisted. Now I have a contract with timeshare that I am trying to sought out and guess what ....A year later with no solution. More and more nonesense

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Replies (2)
Clientele Legal
Clientele Legal's reply04 May 2016, 14:17
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Your sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply05 May 2016, 13:51
Official

Thank you for addressing your concerns with us today.

 

As per our agreement, your matter is being attended to.  We have followed up with the 3rd party and you have been provided with feedback in this regard.

Please keep in mind that the matter has been referred to a Regulator of adjudication, with their own specific turnaround times.  We do however understand your frustration and thank you for your patience in this regard.

Please contact us on *** or email:  *** for further queries.

Kind regards,

O'mphile Mopeloa

Clientele Legal Claims