Disgusted

Item: Clientele Legal
Rating: 1
Author: Lisa O

I am utterly shocked and dismayed at the lack of service. All I get is automated replies. I've called only to be given empty promises. Disgusted at how I have been treated.

Helpful (0)

Replies (2)

Clientele Legal's replyOfficial

11 Aug 2025, 13:17

Dear Lisa,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.

Yours sincerely,

Clientele Legal

Clientele Legal's reply11 Aug 2025, 13:17

Official

Dear Lisa,

Clientele Legal's replyOfficial

12 Aug 2025, 09:38

Dear Lisa,

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.

We note your concerns regarding our feedback and turnaround times, and apologize for any inconvenience caused.

We confirm that we have attended to your matter and shall continue assisting you accordingly.

Should you wish to discuss your matter further, please contact us directly.

Regards,

C. Fick

Complaints Case Manager”

Clientele Legal's reply12 Aug 2025, 09:38