1 reviews | Active since Jul 2017
Disgrace
<p>You cant really complain about the service cause there is none. I've been with cliental legal since 2015 and now that I need there assistance they tell me they won't help me. I logged my issue with them and I only got a reaponce from them a month later after waisting almost 400 rand on airtime. I was told last week they won't assist me in my matter and nor will they refund all my premiums. i think its fair as I pay for a service and I'm not getting it. They claim to be the best on TV adds yet they come remotely no were close to it. </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
It doesn't help contacting me 150 times just to tell me you still won't assist me and then still have the nerve to tell me you need to educate me. Sending me other email of other cases is not what I want I want assistance what I have been paying for. The lawyers you allocate are out sourced so find one that will assist me!
It doesn't help contacting me 150 times just to tell me you still won't assist me and then still have the nerve to tell me you need to educate me. Sending me other email of other cases is not what I want I want assistance what I have been paying for. The lawyers you allocate are out sourced so find one that will assist me!
Thank you for bringing this matter to our attention.
As per our discussion of yesterday, we do understand your frustration but we would like to assure you of our undertaking to act in your best interest as our member. We confirm that legal assistance were provided to you and suitable remedies were at your disposal, which you unfortunately elected not to accept.Unfortunately we can only assist within the terms and conditions of our legal policy and within the boundaries of the law.
Kindly note that after your claim was lodged in April and reopened in May, you have been in regular contact with our legal advisors and was given extensive advice as per our relevant expert’s opinion. Your claim regrettably falls outside the ambit of your Legal Policy and you were therefore entitled to limited assistance from our office, which we provided.
We will action your policy as per your instructions and would like to thank you for addressing your concerns with us.
Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Kameshan Moodley
Senior Legal Advisor (2IC)
Clientèle Legal
Thank you for bringing this matter to our attention.
As per our discussion of yesterday, we do understand your frustration but we would like to assure you of our undertaking to act in your best interest as our member. We confirm that legal assistance were provided to you and suitable remedies were at your disposal, which you unfortunately elected not to accept.Unfortunately we can only assist within the terms and conditions of our legal policy and within the boundaries of the law.
Kindly note that after your claim was lodged in April and reopened in May, you have been in regular contact with our legal advisors and was given extensive advice as per our relevant expert’s opinion. Your claim regrettably falls outside the ambit of your Legal Policy and you were therefore entitled to limited assistance from our office, which we provided.
We will action your policy as per your instructions and would like to thank you for addressing your concerns with us.
Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Kameshan Moodley
Senior Legal Advisor (2IC)
Clientèle Legal