Disappointment !!!!!
<p>I've had a policy for more than 2 years. I've recently contacted clientele legal requesting legal advice. My emails have not been answered. I've been put on hold on the phone, losing a lot of airtime as I'm calling from abroad. Now I have to pay legal fees to another firm, after I've never missed e premium for over 2 years. This is a huge dissappointment!</p> <p> </p> <p>This </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm that we have been corresponding with you via email subsequent to receiving your complaint and your concerns have been addressed.
As per our email, your matter is unfortunately not covered in terms of your legal policy, however we will provide you with further detailed legal advice should you so require.
Please feel free to contact us on *** or email *** should you wish to discuss the matter further.
Regards,
Zanele Zungu
Legal Advisor 2IC
Clientele Legal
We confirm that we have been corresponding with you via email subsequent to receiving your complaint and your concerns have been addressed.
As per our email, your matter is unfortunately not covered in terms of your legal policy, however we will provide you with further detailed legal advice should you so require.
Please feel free to contact us on *** or email *** should you wish to discuss the matter further.
Regards,
Zanele Zungu
Legal Advisor 2IC
Clientele Legal