JM
Jeremiah M

1 reviews | Active since Feb 2025

19 Feb 2025, 09:50

Disappointing Service

If you don't follow up on your case they don't bother calling you or updating, Very slow and frustrating

Cannot recommend anyone yo join clientele legal

0
Replies (2)
Clientele Legal
Clientele Legal's reply19 Feb 2025, 09:59
Official
Dear Jeremiah M, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Clientele Legal 
Clientele Legal
Clientele Legal's reply24 Feb 2025, 14:38
Official
Dear Jeremiah M,
 
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
 
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
 
We note your concerns regarding feedback and our turnaround times, and apologize for any inconvenience caused. 
 
We confirm that we have advised you on a way forward regarding your matter and shall continue assisting you accordingly.
 
Should you wish to discuss your matter further, please contact us directly.
 
Regards, 
 
C. Fick 
Complaints Case Manager