MG
Mandla G
1 reviews | Active since Jun 2021
05 Jul 2021, 11:52
Disappointed
Clientele legal failed me because they called me to offer me a legal policy (***) then the consultant convinced me to try it for a week but I never accepted their debicheck but on da 25th June they debited my account when I call them they promiced to refund me by 02 July but until now I haven't received anything
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
05 Jul 2021, 14:03Dear Mandla G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply05 Jul 2021, 14:03
Official
Dear Mandla G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
09 Jul 2021, 08:11Dear Mandla G At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided today and also confirmed that a refund will be processed back into your bank account. Thank you for giving us a chance and also allowing us to assist and resolved your query. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Vusumuzi Dlamini Clientele Legal
Yours sincerely,
Vusumuzi Dlamini Clientele Legal
Clientele Legal's reply09 Jul 2021, 08:11
Official
Dear Mandla G At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided today and also confirmed that a refund will be processed back into your bank account. Thank you for giving us a chance and also allowing us to assist and resolved your query. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Vusumuzi Dlamini Clientele Legal
Yours sincerely,
Vusumuzi Dlamini Clientele Legal