SH
Saadiqa H
1 reviews | Active since Dec 2020
21 Dec 2020, 20:21
Debitting after subscription cancelled
Im so annoyed with this company. I cancelled my subscription 3 months ago and yet they are still debitting from my account!! To make things more unbearable they debitted twice last month which i cannot afford as I am a single mother of 2 kids so every little counts. Contacted them numerous times to stop the debit orders as they were no help to me in the first place....still nothing.
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Replies (2)
Clientele Legal's replyOfficial
22 Dec 2020, 09:09Dear Saadiqa H,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply22 Dec 2020, 09:09
Official
Dear Saadiqa H,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
23 Dec 2020, 10:13Dear Saadiqa H,
We confirm that we made contact with our policyholder to provide feedback regarding the concerns raised. We have since communicated that the policies in question have now been cancelled as requested and the cancellation process was explained accordingly. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Clientele Legal
We confirm that we made contact with our policyholder to provide feedback regarding the concerns raised. We have since communicated that the policies in question have now been cancelled as requested and the cancellation process was explained accordingly. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Clientele Legal
Clientele Legal's reply23 Dec 2020, 10:13
Official
Dear Saadiqa H,
We confirm that we made contact with our policyholder to provide feedback regarding the concerns raised. We have since communicated that the policies in question have now been cancelled as requested and the cancellation process was explained accordingly. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Clientele Legal
We confirm that we made contact with our policyholder to provide feedback regarding the concerns raised. We have since communicated that the policies in question have now been cancelled as requested and the cancellation process was explained accordingly. We however apologise for any inconvenience this must have caused to you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Clientele Legal