PV
Paul V
1 reviews | Active since Sept 2016
25 Jan 2019, 07:50
Debiting me on wrong date
I haven't even been with them for 2 months and already they ****ing me off. At the time of my application I chose my debit order date to be the 1st of each month, so why are they deducting money off my account before that date?
For example today is the 25th January 2019 not the 1st February and the debit order for Clientelle has gone off!
Clientelle please fix this ASAP or I will cancel and look for a more professional company to deal with.
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Replies (2)
Clientele Legal's replyOfficial
25 Jan 2019, 08:22We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply25 Jan 2019, 08:22
Official
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
19 Feb 2019, 14:14Dear Paul V
By now you have been contacted by our Compliance Team who has provided you with the necessary feedback.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us. Your sincerely, Compliance Team
By now you have been contacted by our Compliance Team who has provided you with the necessary feedback.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us. Your sincerely, Compliance Team
Clientele Legal's reply19 Feb 2019, 14:14
Official
Dear Paul V
By now you have been contacted by our Compliance Team who has provided you with the necessary feedback.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us. Your sincerely, Compliance Team
By now you have been contacted by our Compliance Team who has provided you with the necessary feedback.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us. Your sincerely, Compliance Team