MN
Macdonald N
1 reviews | Active since Apr 2021
01 Apr 2021, 14:37
Debit order reversal
I want to reverse my cash from a derbut order they took I don't know anything about the debit they took money that I was suppose use for school transport
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Replies (2)
Clientele Legal's replyOfficial
01 Apr 2021, 15:23Dear Macdonald N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply01 Apr 2021, 15:23
Official
Dear Macdonald N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
01 Apr 2021, 15:43Dear Macdonald N
Thank you for raising your concerns with us.
We confirm that we made contact with you to provide feedback regarding the concerns raised.
We have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We however apologise for any inconvenience this must have caused to you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply01 Apr 2021, 15:43
Official
Dear Macdonald N
Thank you for raising your concerns with us.
We confirm that we made contact with you to provide feedback regarding the concerns raised.
We have since communicated that your policy has now been cancelled as per your request and the cancellation process was explained accordingly. As discussed telephonically, we explained the refund process and you confirmed that you were satisfied with the feedback.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We however apologise for any inconvenience this must have caused to you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Yours sincerely,
Judith Mboweni
Clientele Legal