ZM
Zille M

1 reviews | Active since Jan 2021

13 May 2022, 13:37

Ddebit order

When I joined clientele only wanted advise an I got it after paying a first premium now I can't stop their debit orders I went to Capitec they told me they can't do it sad part they took premiums for two month I can't stop this thing,I tried to contact clientele but I can't reach them my worry is you are still debiting my money I can't cancel this stupid debit order now you told me you can't help me with my matter why are you still debiting this is ***** you don't even get back to me when I reach out

0
Replies (2)
Clientele Legal
Clientele Legal's reply13 May 2022, 20:23
Official
 DearPhum M, 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 
Lebohang Makhakhe 
Clientele Legal   

Best regards,

Clientele Legal
Clientele Legal's reply14 May 2022, 13:40
Official
 Dear Phum M,
 
 We confirm that we made contact with you to provide feedback regarding the concerns raised. 
 Kindly note that your policy has been cancelled.  We would like to take this opportunity to apologize for any inconvenience experienced. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,  
Lebohang Makhakhe Clientele Legal 

Best regards,