TP
Tanja P
1 reviews | Active since Mar 2016
03 Aug 2022, 11:46
DAY LIGHT *******. DEDUCT MONEY BUT NO SERVICE DELIVERY
You Deduct money off my account. But when the need arises when I logged an issue, You can not assist. And When I send multiple Emails to close my Account NO ONE SEEM TO RESPOND... DAY LIGHT ROBERRY TO ME!!
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Replies (2)
Clientele Legal's replyOfficial
03 Aug 2022, 13:03Dear Tanja P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply03 Aug 2022, 13:03
Official
Dear Tanja P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
10 Aug 2022, 15:28Dear Tanja P,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.
We note your concerns regarding our communication channels and apologize for any inconvenience caused.
We confirm that we could not assist further on your matter as you have cancelled your policy.
Should you wish to discuss your matter further, please contact us directly.
Kind regards,
Alfred Vuso
Complaints Case Manager
Clientele Legal's reply10 Aug 2022, 15:28
Official
Dear Tanja P,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint.
We note your concerns regarding our communication channels and apologize for any inconvenience caused.
We confirm that we could not assist further on your matter as you have cancelled your policy.
Should you wish to discuss your matter further, please contact us directly.
Kind regards,
Alfred Vuso
Complaints Case Manager