LM
Lynn-Rae Marais
1 reviews | Active since Jan 2016
10 Oct 2024, 14:38
****
Joined clientele legal a few years ago. I've been paying them monthly but when i was time to get legal assistance they asked me to run around. I then requested a cancellation on the 24th July 2024. However to date they are still debiting my account every month.
DO NOT SIGN UP TO THIS ****!!!!!!!!
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Replies (3)LM
Lynn-Rae Marais's updateReviewer Update
10 Oct 2024, 14:40And dont even try to reverse that debit order. It is blocked from Clientelle side.
LM
Lynn-Rae Marais's update10 Oct 2024, 14:40
Reviewer Update
And dont even try to reverse that debit order. It is blocked from Clientelle side.
Clientele Legal's replyOfficial
10 Oct 2024, 15:02Dear Lynn-rae M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply10 Oct 2024, 15:02
Official
Dear Lynn-rae M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
11 Oct 2024, 08:58Dear Lynn-rae M,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Clientele Legal
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Clientele Legal
Clientele Legal's reply11 Oct 2024, 08:58
Official
Dear Lynn-rae M,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Clientele Legal
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Clientele Legal