JB
Jean-Paul Booysen

1 reviews | Active since Mar 2021

25 Mar 2021, 17:27

Customer service, support and sympathy to envy. Look to Clientele Legal as an example of perfection in customer relations!

In my 25 years I have never come across a team and company so driven to understand comfort and support their clients. In my days of watching their television adverti*****ts which used to annoy me to no end, I never ( like many ) thought I would be in a situation where I needed that. Well we learn! As they have said on broadcasted advertisments. You never know when you will need any of the policies they offer.Thankfully because of them and their terms, kindness, sympathy, professionalism and benefits I am far better off than if I had been stubborn and ******** and dealt with my situation without them. To Neelan Thatiah of the Legal Sales Department of Clientele legal and his junior consultant who's name I sadly cannot recall, but definitely will find out and post a separate review. To him I would like to Thank from the bottom of my heart for his patients and utmost professional approach. If they lose him they lose gold. I have never heard a man with such tolerance, patience and understanding. Thank you once again. To the junior sales representative... Junior is not what you call her. She listened, sympathised, compared and understood. They both did so. Honestly they deserve a decent raise or a generous reward. I owe them and Clientele Legal my life. Because they salvaged it. Gladly at any time I would give my life for the company or those two golden people. That is pure truth. No overstatement or exaggeration. You are the salvation of so many I can imagine. Now I understand why your customer and clients are so satisfied and loyal. I would gladly say it on one of your advertisments wherever. In whichever way. I am satisfied just with the interaction. I have not even used their services yet. It needs to be emphasised how crucial they are to South Africa. Thank you Clientele Legal, Neelan and the junior sales consultant very much.

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Replies (1)
Clientele Legal
Clientele Legal's reply26 Mar 2021, 12:35
Official
Dear Jean-Paul Booysen,
 
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
  
We are glad that we could be of assistance.  We take pride in rendering Superior Service to our clients. We shall convey your compliment to both our consultants as well as their management teams whom we know will truly appreciate this positive feedback.

Please do not hesitate to contact us should you have any further queries.

Yours sincerely,

Judith Mboweni
Clientele Legal