LM
Lerato M

1 reviews | Active since Jan 2018

01 Nov 2022, 09:11

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These ****** ****** they deduct my account twice every month, I have sent an Email regarding this but their *********** poor service consultants don't even know where to start in order to resolve my case.

****** ******

0
Replies (2)
Clientele Legal
Clientele Legal's reply01 Nov 2022, 13:22
Official
Dear  Lerato M 

We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,

Shanitha Hanuman
Clientele Legal 

Clientele Legal
Clientele Legal's reply01 Nov 2022, 15:17
Official
Dear  Lerato M,
 
Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that we contacted you to explain our billing process. You have sent us your bank statement and we have assisted with clarifying the debit orders you were unsure about.
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely, 
 
Lindiwe Mabizela 
Clientele Legal