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David M

1 reviews | Active since Sept 2021

13 Sept 2021, 10:09

*******ion In there DebiCheck Services

Clientele is really ******* with the DebiCheck Services. I ask them to stop my debits as I was dismissed from my work. Still their continued. Attached find my email send to them

I need this *******ion to stop so please South African don't waste your money with Clientele Their empose DebiCheck that cannot be stop on your account. *******ion on the most high levels

Good Day Sir? Madam

I trust you are well, however I was unfairly dismissed Please stop all my Policies today 30/08/2021 immediately David Matthews ID : ***

Wealth Plan : *** Funeral Plan :*** Health Plan : ***

Only Legal plan can continue as I need you to assist me in this unfair dismissal case. Please advise your DebiCheck Depart to stop this today immediately

Kind regards David Matthews ***

0
Replies (2)
Clientele Legal
Clientele Legal's reply13 Sept 2021, 11:24
Official
Dear David M 

We confirm receipt of the concerns raised. 
  
Your query has been escalated to the relevant department for investigation.
  
Yours sincerely,
  
 Judith Mboweni
Clientele Legal 
Clientele Legal
Clientele Legal's reply16 Sept 2021, 09:52
Official
Dear  David M,   We confirm that we made contact with you to provide feedback regarding the concerns raised.  As per our telephonic discussion, we confirm the cancellation of your Clientele Health Event Life Plan, the Classic Legal Plan and the Clientele Wealth Plan.  Please note that the investment value of the Clientele Wealth Plan was paid on the 13th September when the policy was cancelled and there will be no further debits for the cancelled policies.  Please note that the Clientele Funeral Dignity Plan is active and we have arranged to put it on pause for 1 month, that means we are not going to debit your bank account in October, we will continue to debit in November.  It is unfortunate that you have decided to terminate our services, should you wish to continue with the cancelled policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client.  We trust you find this in order, however should you require any further assistance please feel free to contact us again.  Yours sincerely,  Lindiwe Mabizela Clientele Legal