1 reviews | Active since Jan 2010
Contract cancelled, my COVID-19 Lockdown money taken TWICE, maybe i will get a response now.
OMG, Company keep deducting after I stopped their services. I laid a complaint, and stopped their Policy after I felt they Incapable of keeping to their contractural obligations. My R500 our comapany given us to help us through Lockdown they have taken. Now again they have taken another amount? I had rep**** to their complaints department, But complaints went unanswered. ONLY RECOURSE IS THAT LAY A COMPLAINT AT the powers that regulates this industry. My Debit order was stopped, by myself months ago, now they uses an UNAUTHORISED DEBICHECK. And to top it all and excessive amount. Also they had been billing me as a hidden cost for accidental Life insurance, at astronimical cost. Only Way Forward is with a legal investigation into their operational procedures. I can and will not recomend them. Many people suffer the same fate as myself. Clientelle Lega;l I have cancelled my contract FEB 2020. I now publicly making sure you are getting the message.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
