YM
Yasipha M
1 reviews | Active since Jul 2019
21 Oct 2020, 14:36
Complaint -Clientele Legal
Clientele marketing agents are committing *****. I did not sign up for taking client legal plan but this guy's number is ***, he's located in Randburg Square busy ******ing people of their money. He said I would get discounts when I shop for grocery and foolishly I gave him my acc number and now I'm on a plan of clientele legal which I didn't ask for.I sign up for discounts freely not legal plan please help
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
21 Oct 2020, 15:50Dear Yasipha M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply21 Oct 2020, 15:50
Official
Dear Yasipha M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
YM
Yasipha M's updateReviewer Update
23 Oct 2020, 17:17I'm happy with my how my query got resolved. It didn't take long.
YM
Yasipha M's update23 Oct 2020, 17:17
Reviewer Update
I'm happy with my how my query got resolved. It didn't take long.
Clientele Legal's replyOfficial
18 Nov 2020, 14:45Dear Yasipha M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Lucia Mpofu has been in contact with you to provide the necessary feedback. You confirmed that you were approached by our consultant and did provide your banking details for authentication. The policy has been cancellation and the way forward was discussed. We trust that this matter has been resolved and confirm that an SMS with our escalation process was sent to you, should you not be satisfied with the outcome. Yours sincerely,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Lucia Mpofu has been in contact with you to provide the necessary feedback. You confirmed that you were approached by our consultant and did provide your banking details for authentication. The policy has been cancellation and the way forward was discussed. We trust that this matter has been resolved and confirm that an SMS with our escalation process was sent to you, should you not be satisfied with the outcome. Yours sincerely,Market Conduct
Clientele Legal's reply18 Nov 2020, 14:45
Official
Dear Yasipha M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Lucia Mpofu has been in contact with you to provide the necessary feedback. You confirmed that you were approached by our consultant and did provide your banking details for authentication. The policy has been cancellation and the way forward was discussed. We trust that this matter has been resolved and confirm that an SMS with our escalation process was sent to you, should you not be satisfied with the outcome. Yours sincerely,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Lucia Mpofu has been in contact with you to provide the necessary feedback. You confirmed that you were approached by our consultant and did provide your banking details for authentication. The policy has been cancellation and the way forward was discussed. We trust that this matter has been resolved and confirm that an SMS with our escalation process was sent to you, should you not be satisfied with the outcome. Yours sincerely,Market Conduct