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Best A

1 reviews | Active since Jun 2022

30 Jun 2022, 16:52

Company that *****s Ur money

I want my refund,and Debi check removed service is absolutely **** at clientele they only interested in taking Ur money for free,sales people don't know hw to do there jobs I requested cancellation and refund I was told I'm in the grace period.why the hell must I wait 15 -30 days for a refund.i will take this to consumer protection act.i want my refund and Debi check removed. U people are unprofessional

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Replies (2)
Clientele Legal
Clientele Legal's reply01 Jul 2022, 09:45
Official
Dear Best A 

We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,

Shanitha Hanuman
Clientele Legal   

Clientele Legal
Clientele Legal's reply01 Jul 2022, 13:32
Official
 Dear Best A,

We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. 
 
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.   

We would like to apologize for any inconvenience caused in this regard and the refund will be processed within the given turnaround time. 
 
We trust you find this in order.  However, should you wish to contact us again please do not hesitate to do so. 
 
Yours sincerely,

Siphesihle Rodolo
Clientele Legal