cK
christian K

1 reviews | Active since Jan 2016

26 Apr 2024, 10:13

CLIENTELLE TELEMARKETING PESTERING

This Company clearly is in contravention of the POPI Act.

I have had no business dealings with Clientelle. Its call centre harrasses me every day on minimum 3 occasions as telemarketers. They probably buy these telephone lists from third parties.

They **** me off to be honest. They are really like a fly zooming around one's head.

Bad Company!

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Replies (2)
Clientele Legal
Clientele Legal's reply26 Apr 2024, 11:07
Official
Dear christian,
   
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
   
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
             
Yours sincerely, 
Lindiwe Mabizela
Clientele Legal 
Clientele Legal
Clientele Legal's reply26 Apr 2024, 11:36
Official
Dear christian,

As per your request, we have sent a request to remove your details from our database.

Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.

Please note that you can also follow the below steps to Opt-Out:

Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to opt-out of receiving marketing content.

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 

We would like to apologize for the inconvenience this has caused you. 

We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

Yours sincerely,

Lindiwe Mabizela
Clientele Legal