HC
Hermann C
1 reviews | Active since Aug 2017
21 Aug 2023, 10:13
Clientelle racial as hell
I requested a call back , 1st time the phone did not even ring , i called back ,its a recording just about becomming a member , 2nd time i answered in afrikaans, the phone was dropped , this racial *****ns must stop .i need immidiate assistance from them im a member .but its just a way to take youre monthly premium and not assist .
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
21 Aug 2023, 11:40Dear Hermann C
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply21 Aug 2023, 11:40
Official
Dear Hermann C
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
29 Aug 2023, 16:59Dear Hermann C
We confirm that our attempts to contact you have not been successful.
Kindly provide us with an alternate number or a convenient time to contact you and further assist with the concerns raised.
We look forward to your response.
Lindiwe Mabizela
Clientele Legal
We confirm that our attempts to contact you have not been successful.
Kindly provide us with an alternate number or a convenient time to contact you and further assist with the concerns raised.
We look forward to your response.
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply29 Aug 2023, 16:59
Official
Dear Hermann C
We confirm that our attempts to contact you have not been successful.
Kindly provide us with an alternate number or a convenient time to contact you and further assist with the concerns raised.
We look forward to your response.
Lindiwe Mabizela
Clientele Legal
We confirm that our attempts to contact you have not been successful.
Kindly provide us with an alternate number or a convenient time to contact you and further assist with the concerns raised.
We look forward to your response.
Lindiwe Mabizela
Clientele Legal