WM
Willodene M
1 reviews | Active since Jun 2021
21 Jun 2021, 15:56
Clientelle legal services
I signed up with clientelle for legal assistance...turns out that they could not assist me they only give advice...I called them to cancel my policy with them but they keep saying that they will return my call....I've wasted so much airtime by calling them and yet they keep deducting money from my account.....if someone has any information on what procedure I have to try please let me know...because the money that is being taken out of my account every month is money that I pay for something I don't use.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
22 Jun 2021, 08:36Dear Willodene M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hnauman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hnauman
Clientele Legal
Clientele Legal's reply22 Jun 2021, 08:36
Official
Dear Willodene M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hnauman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hnauman
Clientele Legal
Clientele Legal's replyOfficial
23 Jun 2021, 08:18Dear Willodene M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy as per request. Kindly note that the last debit will be on the 31/06/2021 as we require a 30 days’ notice to cancel all debits with the bank.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy as per request. Kindly note that the last debit will be on the 31/06/2021 as we require a 30 days’ notice to cancel all debits with the bank.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply23 Jun 2021, 08:18
Official
Dear Willodene M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy as per request. Kindly note that the last debit will be on the 31/06/2021 as we require a 30 days’ notice to cancel all debits with the bank.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy as per request. Kindly note that the last debit will be on the 31/06/2021 as we require a 30 days’ notice to cancel all debits with the bank.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Clientele Legal
WM
Willodene M's updateReviewer Update
23 Jun 2021, 08:31What I do not understand is why you there should be another deduction when I have reached out,made efforts,and still my money is being deducted!!!if I was assisted at the time that I called sent emails....the 30 day notice could have been done by now!!!this is unreasonable!!!!and disgusting!!!!
WM
Willodene M's update23 Jun 2021, 08:31
Reviewer Update
What I do not understand is why you there should be another deduction when I have reached out,made efforts,and still my money is being deducted!!!if I was assisted at the time that I called sent emails....the 30 day notice could have been done by now!!!this is unreasonable!!!!and disgusting!!!!