BD
B D
1 reviews | Active since May 2021
05 May 2021, 14:29
CLIENTELLE LEGAL | ******* ARTISTS
I have been a Clentelle Legal subscriber for nearly 2 years. When i wanted to claim i was told they couldn't help me. I cancelled my subscription but still get debited. Useless Comapany who spend a too much on advertising and not enough on keeping their clients.
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Replies (2)
Clientele Legal's replyOfficial
05 May 2021, 14:51Dear B D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply05 May 2021, 14:51
Official
Dear B D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
06 May 2021, 12:05“Dear B D,
We thank you for escalating your concerns to us, unfortunately we were unable to reach you to discuss your complaint.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
Your matter unfortunately fell outside the ambit of your legal policy and thus we were unable to provide full cover.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer as we value you as a client. Please contact us directly should you have any queries in future.
Regards
A. Ramdass
Complaints Case Manager"
Clientele Legal's reply06 May 2021, 12:05
Official
“Dear B D,
We thank you for escalating your concerns to us, unfortunately we were unable to reach you to discuss your complaint.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
Your matter unfortunately fell outside the ambit of your legal policy and thus we were unable to provide full cover.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer as we value you as a client. Please contact us directly should you have any queries in future.
Regards
A. Ramdass
Complaints Case Manager"