JL
Johannes L
1 reviews | Active since Oct 2019
25 Oct 2019, 12:46
clientelle
i am utterly disgusted by clientelle service and would like my money back thay i pyed yet when i need help they cant help me and me one run around like a headless chicken and i have an urgent matter clientelle you are the worst
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
25 Oct 2019, 13:58Dear Johannes L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply25 Oct 2019, 13:58
Official
Dear Johannes L
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
31 Oct 2019, 08:21Dear Johannes L,
Thank you for bringing this matter to our attention.
We have made various attempts to contact you, unfortunately without success. We also forwarded sms messages to you to inform of the said attempts.
Unfortunately, your claim reported falls outside the ambit of your Legal Policy. Regrettably you are therefore only entitled to limited assistance from our office, which was provided.
We do understand your frustration. To ensure you of our commitment to the matter, we request that you please provide us with the outstanding information to assess and assist within the ambit of the policy urgently.
At Clientele Legal, we are committed to ensuring a positive customer experience apologise for any inconvenience caused.
Please contact us on *** or email us at *** should you have any queries in future.
Yours sincerely, Omphile Mopeloa
Complaints Case Manager
Clientèle Legal
Thank you for bringing this matter to our attention.
We have made various attempts to contact you, unfortunately without success. We also forwarded sms messages to you to inform of the said attempts.
Unfortunately, your claim reported falls outside the ambit of your Legal Policy. Regrettably you are therefore only entitled to limited assistance from our office, which was provided.
We do understand your frustration. To ensure you of our commitment to the matter, we request that you please provide us with the outstanding information to assess and assist within the ambit of the policy urgently.
At Clientele Legal, we are committed to ensuring a positive customer experience apologise for any inconvenience caused.
Please contact us on *** or email us at *** should you have any queries in future.
Yours sincerely, Omphile Mopeloa
Complaints Case Manager
Clientèle Legal
Clientele Legal's reply31 Oct 2019, 08:21
Official
Dear Johannes L,
Thank you for bringing this matter to our attention.
We have made various attempts to contact you, unfortunately without success. We also forwarded sms messages to you to inform of the said attempts.
Unfortunately, your claim reported falls outside the ambit of your Legal Policy. Regrettably you are therefore only entitled to limited assistance from our office, which was provided.
We do understand your frustration. To ensure you of our commitment to the matter, we request that you please provide us with the outstanding information to assess and assist within the ambit of the policy urgently.
At Clientele Legal, we are committed to ensuring a positive customer experience apologise for any inconvenience caused.
Please contact us on *** or email us at *** should you have any queries in future.
Yours sincerely, Omphile Mopeloa
Complaints Case Manager
Clientèle Legal
Thank you for bringing this matter to our attention.
We have made various attempts to contact you, unfortunately without success. We also forwarded sms messages to you to inform of the said attempts.
Unfortunately, your claim reported falls outside the ambit of your Legal Policy. Regrettably you are therefore only entitled to limited assistance from our office, which was provided.
We do understand your frustration. To ensure you of our commitment to the matter, we request that you please provide us with the outstanding information to assess and assist within the ambit of the policy urgently.
At Clientele Legal, we are committed to ensuring a positive customer experience apologise for any inconvenience caused.
Please contact us on *** or email us at *** should you have any queries in future.
Yours sincerely, Omphile Mopeloa
Complaints Case Manager
Clientèle Legal