KH
Kristian H

1 reviews | Active since Aug 2016

27 Mar 2022, 19:31

Clientele - Worst serviced provider ever. STAY AWAY

I have been trying to cancel my policy with clientele for the past 4 months. I gave them the required notice, but they keep on collecting my debit order each month and don't respond. I request that I get refunded immediately. You are just a "number" to them.

0
Replies (2)
Clientele Legal
Clientele Legal's reply28 Mar 2022, 09:51
Official
Dear  Kristian H 
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 
Shanitha Hanuman Clientele Legal    
Clientele Legal
Clientele Legal's reply28 Mar 2022, 12:31
Official
Dear Kristian,  Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have attempted to contact you on the cell phone number provided, however there was no answer. 
We confirm that the policy has been successfully canceled as per request and have sent a detailed email regarding all raised concerns. 

We trust that this is all you require at this time, however feel free to contact us should you require any further assistance.  Yours Sincerely,  Siphesihle Rodolo Service Support Specialist 
Clientele Legal