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Didimalang M
1 reviews | Active since Oct 2019
07 Jun 2023, 09:04
Clientele the worst ever
The worst company and brand in the world I have ever came across I got legal plan that can't even help me the worst part is that they debit order can't be cancelled I called them everyday trying to cancel my debit order and cash out from my savings plan all the care about is your money I went to the bank yesterday I wasn't the only one complaining about clientele I will tell everyone in South Africa that clientele is the worst decision
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Replies (4)DM
Didimalang M's updateReviewer Update
07 Jun 2023, 09:21Looking at clientele reviews on reviews sites it's shocking that this has become a norm for them let's gather and make a video that will go viral on Tok, Facebook and Twitter
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Didimalang M's update07 Jun 2023, 09:21
Reviewer Update
Looking at clientele reviews on reviews sites it's shocking that this has become a norm for them let's gather and make a video that will go viral on Tok, Facebook and Twitter
Clientele Legal's replyOfficial
07 Jun 2023, 13:40Dear Didimalang M
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply07 Jun 2023, 13:40
Official
Dear Didimalang M
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
09 Jun 2023, 14:54Dear Didimalang M, Thank you for raising your concerns with us. Our attempts to contact you on the mobile number provided for further assistance regarding your complaint were unsuccessful. Please note that we have not received the response containing the mobile number used when calling to cancel as discussed. We have done a search using the number provided when you took the policy and there is no record of a request to cancel the legal plan before the recent cancellation. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe MabizelaClientele Legal
Clientele Legal's reply09 Jun 2023, 14:54
Official
Dear Didimalang M, Thank you for raising your concerns with us. Our attempts to contact you on the mobile number provided for further assistance regarding your complaint were unsuccessful. Please note that we have not received the response containing the mobile number used when calling to cancel as discussed. We have done a search using the number provided when you took the policy and there is no record of a request to cancel the legal plan before the recent cancellation. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe MabizelaClientele Legal
Clientele Legal's replyOfficial
13 Jun 2023, 14:48Dear Didimalang M, Thank you for raising your concerns with us. Our attempts to contact you on the mobile number provided for further assistance regarding your complaint were unsuccessful. Please send us an alternative number or convenient time by replying to the email we sent from our complaints mailbox. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe MabizelaClientele Legal
Clientele Legal's reply13 Jun 2023, 14:48
Official
Dear Didimalang M, Thank you for raising your concerns with us. Our attempts to contact you on the mobile number provided for further assistance regarding your complaint were unsuccessful. Please send us an alternative number or convenient time by replying to the email we sent from our complaints mailbox. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe MabizelaClientele Legal