clientele *****ing money in my bank account

I received a bank notification that clientele has debited my bank account @ 01h25 am with some silly ref *** , puzzled as i have no agreement with that company ( considered *****ing ) . Called their call center and Spoke to Lucinda Rose and supervisor Luann who both couldn't explain as to why their company took money from my account ??<br> <br> I want that money reversed ASAP . Not willing to wait for 5 days the same way/speed you debited my bank account, I want it refunded the very same way. And surety/ letter confirming that it shall never happen again <br> <br> Disappointed