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marlyn M

1 reviews | Active since Jun 2013

07 Dec 2023, 09:54

Clientele sham just like all the other legal companies!

So i phoned Clientele was assisted by a guy think i heard his name is Thabo. I explained we are in need of assistance from a labour lawyer as my husband was let go at work without being retrenched working there 3yrs 2 companies one owner. I was told there must be an assesment done first. Then why do i pay a legal policy of R310 every month and when i need a lawyer its this long story telling till your phone dies and you dont get the assistance you need or ask for.

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Replies (2)
Clientele Legal
Clientele Legal's reply08 Dec 2023, 10:46
Official
Dear Marlyn M,
  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
  
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
            
Yours sincerely, 

Lindiwe Mabizela
Clientele Legal 
Clientele Legal
Clientele Legal's reply14 Dec 2023, 08:22
Official
Dear Marlyn M,
 
We note your concerns and we thank you for bringing your complaint for our attention.
 
We confirm that we could not get hold of you via the phone hence we have sent you a detailed email advising you on your matter. We apologize for any inconvenience caused .

Should you wish to discuss further, please get in touch with us directly. 

Yours sincerely,

Cyril Mbatha,
Clientele Legal