JO
Jimmy O
1 reviews | Active since Jan 2021
19 Jan 2021, 12:17
Clientele service ****py
Worst service ever been paying for over a year and 3 months recieved a summons due to falling behind on my debts due to my wife diagnosed with cancer 4 years ago phoned clientèle to help me send summons through i pboned them to ask if they recieved it after 3 days not once did they tell. E they recieved it phoned them 3 times after that to ask them whats happening said they would phone me back am still waiting no reply worst people to back u up rather moving to legalwise think ill get better sevice not even my family details are up to date afrer a year names are wrong
Helpful (0)
Replies (4)0
Replies (4)
Clientele Legal's replyOfficial
19 Jan 2021, 15:39Dear Jimmy O,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply19 Jan 2021, 15:39
Official
Dear Jimmy O,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
JO
Jimmy O's updateReviewer Update
19 Jan 2021, 16:53So clientele tells u that they will back u up but this is the reply ehen u need them We refer to the above matter and your email dated 18 December 2020, the contents of which have been noted.
Please note that our offices attempted to call you on all available contacts without success.
Kindly note that this claim relates to default in terms of credit agreement, and in terms of the law there is no bona fide defense to the action and even if the notice of Intention to Defend is filed, the Plaintiff may still obtain a summary judgment. We can however contact the Plaintiff's attorneys and make payment arrangements to stop further legal actions against you.
Kindly advise on the amount you can afford in respect of the debt owing to Nedbank.
We trust the above is in order.
Kind Regards,
Clientèle Legal Customer Service
Please note that our offices attempted to call you on all available contacts without success.
Kindly note that this claim relates to default in terms of credit agreement, and in terms of the law there is no bona fide defense to the action and even if the notice of Intention to Defend is filed, the Plaintiff may still obtain a summary judgment. We can however contact the Plaintiff's attorneys and make payment arrangements to stop further legal actions against you.
Kindly advise on the amount you can afford in respect of the debt owing to Nedbank.
We trust the above is in order.
Kind Regards,
Clientèle Legal Customer Service
JO
Jimmy O's update19 Jan 2021, 16:53
Reviewer Update
So clientele tells u that they will back u up but this is the reply ehen u need them We refer to the above matter and your email dated 18 December 2020, the contents of which have been noted.
Please note that our offices attempted to call you on all available contacts without success.
Kindly note that this claim relates to default in terms of credit agreement, and in terms of the law there is no bona fide defense to the action and even if the notice of Intention to Defend is filed, the Plaintiff may still obtain a summary judgment. We can however contact the Plaintiff's attorneys and make payment arrangements to stop further legal actions against you.
Kindly advise on the amount you can afford in respect of the debt owing to Nedbank.
We trust the above is in order.
Kind Regards,
Clientèle Legal Customer Service
Please note that our offices attempted to call you on all available contacts without success.
Kindly note that this claim relates to default in terms of credit agreement, and in terms of the law there is no bona fide defense to the action and even if the notice of Intention to Defend is filed, the Plaintiff may still obtain a summary judgment. We can however contact the Plaintiff's attorneys and make payment arrangements to stop further legal actions against you.
Kindly advise on the amount you can afford in respect of the debt owing to Nedbank.
We trust the above is in order.
Kind Regards,
Clientèle Legal Customer Service
JO
Jimmy O's updateReviewer Update
20 Jan 2021, 11:25Now i got a email saying that they cannot help me quick to ask for ur money but when it comes for clientele to help u they are useless please be careful when claiming for help they are useless
JO
Jimmy O's update20 Jan 2021, 11:25
Reviewer Update
Now i got a email saying that they cannot help me quick to ask for ur money but when it comes for clientele to help u they are useless please be careful when claiming for help they are useless
Clientele Legal's replyOfficial
20 Jan 2021, 15:53“Dear Jimmy O We thank you for escalating your concerns to us. Unfortunately, we have not had the opportunity to address the concerns raised herein with you as you have been unreachable upon our various attempts to contact you telephonically. We do understand your frustration, but would like to assure that the legal plan allows you to rest assured, knowing that you are protected by superior legal services. We confirm that you matter is unfortunately excluded within the ambit of the policy as the matter occurred before you joined the policy and you lack prospects, whereby we can only provide you with limited assistance. We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value our clients. Please contact us directly should you have any further queries in the future. Yours sincerely, Bernardus van der Merwe Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply20 Jan 2021, 15:53
Official
“Dear Jimmy O We thank you for escalating your concerns to us. Unfortunately, we have not had the opportunity to address the concerns raised herein with you as you have been unreachable upon our various attempts to contact you telephonically. We do understand your frustration, but would like to assure that the legal plan allows you to rest assured, knowing that you are protected by superior legal services. We confirm that you matter is unfortunately excluded within the ambit of the policy as the matter occurred before you joined the policy and you lack prospects, whereby we can only provide you with limited assistance. We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value our clients. Please contact us directly should you have any further queries in the future. Yours sincerely, Bernardus van der Merwe Complaints Case Manager
Clientele Legal”
Clientele Legal”